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Information We Collect

How We Use Information

Cookies & Analytics

Third Party Services

Children's Privacy

Data Security

Third Party Links

Data Retention

Your Choices

Changes to This Privacy Policy

Contact

Privacy Policy

RollCity VI | Last updated: August 2026

RollCity VI (“RCVI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website and online services.

RollCity VI is operated by ELEVE Entertainment LLC. This Privacy Policy explains how information may be collected, used, and handled when you visit the RollCity VI website, contact us, make an inquiry, register for an activity, or use other services available through our website.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact or inquiry forms

  • Event, party, Flex Suite, or group inquiry information

  • Learn to Roll registration information

  • Information associated with online purchases or reservations

  • Marketing and communication preferences

  • Other information you choose to provide

We may also collect certain information automatically when you use the website, including:

  • Website analytics and usage information

  • Browser and device information

  • IP address

  • Cookies and similar technologies

Payment information submitted for online purchases may be processed directly by third-party payment providers. RCVI does not necessarily receive or store complete payment card information.

How We Use Information

We may use information to:

  • Process or respond to purchases, reservations, registrations, and inquiries

  • Provide information about RCVI services, attractions, events, and programs

  • Manage event, party, group, or Flex Suite inquiries

  • Provide customer support

  • Improve our website, services, and guest experience

  • Measure website traffic and usage

  • Maintain website security and prevent misuse

  • Communicate updates, promotions, opportunities, or events when permitted

  • Comply with applicable legal or operational requirements

We do not sell personal information.

Cookies & Analytics

The RCVI website may use cookies, analytics tools, or similar technologies to understand visitor activity, maintain website functionality, improve the user experience, and measure the effectiveness of website content.

Where available, visitors may use applicable browser or website controls to manage certain cookie preferences.

Third-Party Services

We may use third-party services including website hosting providers, booking or registration platforms, payment processors, analytics providers, email communication providers, e-commerce providers, and other technology vendors necessary to operate our website and online services.

These providers may process information according to their own privacy policies and applicable agreements with RCVI or ELEVE Entertainment LLC.

Children's Privacy

RCVI is a family entertainment venue, but our website and online services are intended for use by adults and are not designed for children under 13 to independently provide personal information.

Parents or legal guardians should submit registrations, reservations, inquiries, waivers, or other information on behalf of children when required.

If we become aware that personal information has been submitted directly by a child under 13 without appropriate parental involvement, we may take reasonable steps to delete that information.

Data Security

Reasonable administrative, technical, and organizational measures are used to protect information submitted through our website. However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.

Third-Party Links

The RCVI website may contain links to websites or services operated by third parties. RCVI is not responsible for the privacy practices, security, or content of third-party websites. Visitors should review the privacy policies of those services before providing personal information.

Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain appropriate business records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, or comply with applicable legal requirements.

Your Choices

You may choose not to provide certain information, although doing so may prevent you from using some website features or services.

You may unsubscribe from promotional email communications by using the unsubscribe option included in those communications or by contacting RCVI.

Requests concerning personal information may also be submitted using the contact information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal requirements.

The “Last Updated” date at the top of this page will indicate when the policy was most recently revised.

Contact

For questions or requests regarding this Privacy Policy, contact:

RollCity VI
Operated by ELEVE Entertainment LLC
Email: info@rollcityvi.com

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