RollCity VI Uniform & Appearance Policy
1. Purpose
The RollCity VI uniform program is designed to present a professional, welcoming, and consistent appearance while reinforcing our commitment to safety, cleanliness, and exceptional guest service.
All team members are expected to wear the complete assigned uniform whenever on duty.
2. General Uniform Standards
Employees shall:
Arrive in a clean, wrinkle-free uniform.
Wear the complete assigned uniform during their entire shift.
Wear their magnetic name badge at all times.
Maintain good personal hygiene and professional grooming.
Replace damaged or excessively faded uniforms.
Keep shirts tucked in unless specifically designed otherwise.
Wear only approved black footwear.
Wear black socks whenever visible.
Present a polished appearance appropriate for a family entertainment venue.
3. Logo & Branding Standards
To maintain a clean and premium appearance:
The RollCity VI logo shall appear only on the left chest of approved uniform shirts.
Employee role titles are printed directly beneath the logo.
Magnetic name badges are worn directly above the logo.
No logo is worn on the back of any uniform.
Only company-issued uniforms may display the RollCity VI logo.
4. Name Badges
Name badges are required while working.
Placement
Left chest
Above the RollCity VI logo
Badge Colors
Gold
Managers
White
Guest Experience Associates
Party Hosts
Rink Attendants
Arcade Attendants
Maintenance
Housekeeping / Facilities
Gunmetal
Security
Employees are responsible for returning badges upon separation from employment.
5. Position-Specific Uniform Requirements
Managers
Managers represent leadership and must maintain the highest professional appearance.
Uniform includes:
Teal performance button-down
Black tailored slacks
Black belt
Black dress shoes
Gold magnetic name badge
Managers may wear the approved RollCity VI blazer during:
Formal events
VIP functions
Corporate meetings
Community appearances
Grand openings
Media events
Guest Experience Associates
Uniform includes:
Teal performance button-down
Black tailored slacks
Black belt
Black dress shoes
White magnetic name badge
Guest Experience Associates are expected to maintain a polished, hospitality-focused appearance at all times.
Party Hosts
Uniform includes:
Teal performance button-down
Black tailored slacks
Black belt
Black dress shoes
White magnetic name badge
Party Hosts should maintain an energetic, approachable, and professional appearance while interacting with guests.
Rink Attendants
Uniform includes:
Black performance polo with teal side panels
Black athletic pants
Black belt (where applicable)
Black roller skates
White magnetic name badge
Only approved RollCity VI skates may be worn while working on the skating floor.
Rink Attendants shall wear company-approved black roller skates while assigned to active skating sessions. During opening, closing, cleaning, maintenance, or other off-floor duties, employees may wear approved black athletic shoes as authorized by management.
Arcade Attendants
Uniform includes:
Black performance polo with teal side panels
Black athletic pants
Black athletic shoes
Black belt (where applicable)
White magnetic name badge
Maintenance
Uniform includes:
Black performance polo with teal side panels
Black athletic pants
Black athletic shoes
Black belt (where applicable)
White magnetic name badge
Additional personal protective equipment (PPE) must be worn whenever required for maintenance tasks.
Housekeeping / Facilities
Uniform includes:
Black performance polo with teal side panels
Black athletic pants
Black slip-resistant shoes
Black belt (where applicable)
White magnetic name badge
Employees shall wear any required protective gloves or cleaning equipment while performing assigned duties.
Security
Uniform includes:
Black performance button-down
Black tactical pants
Black duty belt
Black duty shoes
Gunmetal magnetic name badge
Additional approved security equipment may include:
Radio
Flashlight
Body camera (if issued)
Other company-approved equipment
Only authorized security personnel may wear security equipment.
6. Footwear Standards
Only the following footwear is permitted.
Managers
Black dress shoes
Guest Experience Associates
Black dress shoes
Party Hosts
Black dress shoes
Rink Attendants
Black roller skates
Arcade Attendants
Black athletic shoes
Maintenance
Black athletic shoes
Housekeeping / Facilities
Black slip-resistant shoes
Security
Black duty shoes
No sandals, brightly colored shoes, Crocs, or open-toed footwear are permitted.
7. Personal Appearance
Employees shall maintain:
Clean hair
Neatly groomed facial hair
Clean fingernails
Professional makeup (optional)
Conservative jewelry
For safety reasons:
Long hair must be secured when working around equipment or food.
Excessively long nails that interfere with work are not permitted.
Strong fragrances should be avoided.
8. Outerwear
Only company-approved outerwear may be worn while visible to guests.
Personal hoodies, jackets, sweaters, or coats may not be worn over the uniform while on duty unless approved by management.
9. Uniform Care
Employees are responsible for:
Washing uniforms regularly.
Maintaining a neat appearance.
Reporting damaged uniforms.
Returning all company-issued uniforms upon separation if required.
Uniforms should never be altered without company approval.
10. Replacement Uniforms
Employees who lose or intentionally damage company-issued uniform items may be responsible for replacement costs, as permitted by applicable law and company policy.
Normal wear and tear will not result in replacement charges.
11. Non-Compliance
Failure to comply with the RollCity VI Uniform & Appearance Policy may result in:
Being required to correct the issue before beginning work.
Progressive corrective action in accordance with company policy.
Repeated violations may result in disciplinary action.
Uniform Philosophy
The RollCity VI uniform is more than clothing—it reflects our commitment to professionalism, cleanliness, safety, and exceptional guest experiences. Every team member represents the RollCity VI brand, and maintaining a consistent, polished appearance helps create an environment where guests feel welcomed, confident, and excited to return.
